Technologically challenged?

Leave it to the egg-sperts!

Egghead Computer Solutions provides egg-ceptional service and support at affordable prices for all of your computer repair and consulting needs. Call us today at 610-762-1891!

Business hours: 8:30AM - 5:30PM Monday-Friday
Due to the COVID-19 situation, we will only be accepting drop-offs for repair and providing remote assistance. In-home and onsite service calls are temporarily suspended.

Virus and Malware Removal

Specializing in virus and malware removal

New types of malware (malicious software) are always under development, becoming harder to avoid, and even harder to remove. While some infections result only in annoyance and inconvenience, many exploit a computer or the data it contains without user knowledge, potentially allowing credit card numbers, passwords, and other sensitive information to be divulged to hackers. This can lead to identity theft, fraud, and other problems that no one wants to experience.

If your computer has begun to behave strangely, e.g. run very slowly, lock up or crash, or display unusual messages, this could be an indication of an infection. Many users mistakenly believe that an anti-virus program provides adequate protection, when in fact, most are surprisingly ineffective at preventing or removing infections once they have been detected. New variants often require a combination of different software tools and manual removal methods, as they are specifically designed to prevent you and your anti-virus solution from getting to them.

If you’re struggling with a virus or malware, do not wait any longer to get help! Egghead Computer Solutions will rid your computer of any and all threats, and at costs well below other competitors.

Latest Malware Threats

  • Srchus.xyz Search Redirect
  • Vitosc.xyz Search Redirect
  • Wisip Chrome Extension
  • Press Allow... Notification Page
  • Flash App+ Chrome Extension
  • Windows Defender Browser Protection Tech Support Scam
  • Full System Care PUP
  • Searchpowerapp.com Search Redirect
  • Power App Chrome Extension
  • IObyte System Care PUP
Source: Bleepingcomputer.com (removal methods available)(4/7/2020)
Technically Speaking

Technically Speaking

Apple to pay up to $500M to settle lawsuit over iPhone slowdown controversy


Apple has agreed to pay up to $500 million to settle a class action lawsuit that accused the tech giant of slowing down older iPhones to encourage people to buy the latest model. Apple faced a wave of criticism -- and lawsuits -- after acknowledging in 2017 that its iOS software slowed down the performance of some older iPhones.

At the time, Apple apologized for its lack of transparency, updated its software and offered battery replacements. The company has maintained that the practice was designed to protect iPhones from automatically shutting down during certain tasks if the battery was old, the device was very cold or it was operating at low power. Critics, by contrast, accused Apple of quietly driving people to upgrade their phones to fill the company's coffers.

The proposed settlement, released Friday, calls for Apple to pay consumers $25 per iPhone, which may be adjusted depending on how many devices are eligible, with a minimum total payout of $310 million. It covers current and former iPhone owners in the US who had an iPhone 6, 6 Plus, 6S, 6S Plus or SE running iOS 12.2.1 or later. It also covers the iPhone 7 and 7 Plus running iOS 11.2 or later before Dec. 21, 2017.

"The settlement provides substantial relief to Apple consumers and, going forward, will help ensure that customers are fully informed when asked to update their products," said Joseph Cotchett, co-lead counsel for the plaintiffs, in an emailed statement Monday. Apple denied any wrongdoing in the case. The company didn't respond to a request for comment Monday.

The proposed settlement must be approved by Judge Edward Davila in US District Court for the Northern District of California. FULL ARTICLE

Self-Help

Self-Help Info/Links

Not all computer repair requires professional assistance. Depending on your experience and level of comfort, there are some things that you can do yourself to get up and running again.

We have organized a list of utilities and resources pertaining to troubleshooting a Windows-based computer. Although we believe that these are excellent sources for self-support, we are not associated with these websites and make no claims as to the performance of these products - please use at your own risk. Don't hesitate to call if you need assistance.

Go to Resources.

Beware of Tech Support Scams

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money.

Once they’ve gained your trust, they may:
• ask you to give them remote access to your computer and then make changes to your settings that could leave your computer vulnerable
• try to enroll you in a worthless computer maintenance or warranty program
• ask for credit card information so they can bill you for phony services — or services you could get elsewhere for free
• trick you into installing malware that could steal sensitive data, like user names and passwords
• direct you to websites and ask you to enter your credit card number and other personal information
FULL ARTICLE